We respect your privacy and are committed to protecting your personal data. This privacy notice will let you know how we handle the personal data we collect as well as your rights.
We are made up of a number of companies, all forming part of the Mayborn Group. This privacy notice is issued on behalf of the Mayborn Group so when we mention “we”, “us” or “our” we are talking about the company in Mayborn Group responsible for processing your data.
The company in Mayborn Group responsible for data collected from individuals in this country is:
Mayborn (UK) Limited
Mayborn House, Balliol Business Park, Newcastle upon Tyne, NE12 8EW.
We may use your personal data to protect our business and your data from fraud and other illegal activities. This includes using your personal data to maintain, update and safeguard your account. In some cases, we will use your personal data because it's necessary for us to comply with a legal obligation (such as if we receive a legitimate request from a law enforcement agency or for the prevention of fraud).
In this region our distributor is responsible for managing customer services and any Tommee Tippee social media platforms, such as Facebook or Instagram, they are the data controller of any personal data captured. When you complete a contact us form on this website, data is transferred direct with our distributor. If you have any questions about their data handling practices, please contact them direct. The distributor contact details are:
Global Outsource Solutions Pte Ltd
601 Sims Drive Pan-I Complex Singapore 387382
Telephone: 6831 5020
We will never sell any of your personal data to a third party. However, in order for us to provide our services to you, we may share your personal data with our trusted third party service providers and/or our group companies, as detailed below. Whenever we share your personal data, we put safeguards in place which require these organisations to keep your data safe and to ensure that they do not use your personal data for their own marketing purposes.
It is in our legitimate interests as a business to work with these service providers since we may not have the capabilities to provide these services ourselves. In each case, we will ensure that the service provider is only allowed to use your personal data in order to provide the services to us and for no other purpose.
We may share the personal data we collect with other organisations in the Mayborn Group where those other companies share various operations and business processes with us. We will do this in order to fulfil our contractual obligations to you, or because it is in our legitimate interests to do so.
We may need to transfer your personal data outside of Singapore, in the following circumstances:
These countries may not have the same data protection laws as Singapore and so your personal data may not be subject to the same protections. To ensure the data is handled in accordance with the rules which apply in Singapore and under the guiding principles set out in this privacy notice, we will only make these transfers where we are satisfied the transfer complies with data protection law and appropriate safeguards are in place, or where a specific exemption applies.
In broad terms, we will only retain your personal data for as long as is necessary for the purposes described in this privacy notice. This means that the retention periods will vary according to the type of the data and the reason that we have the data in the first place.
We have procedures in place regarding our retention periods which we keep under review taking into account our reasons for processing your personal data and the legal bases for doing so.
You have a number of rights relating to your personal information and what happens to it. You are entitled to:
To exercise any of these rights, please contact our DPO at [email protected].
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with a relevant data protection authority. In the UK, that’s the Information Commissioner’s Office. You can contact them by calling 0303 123 1113. Or go online to www.ico.org.uk/global/contact-us. The data protection authority in this country is the Personal Data Protection Commission Singapore. You can contact them by calling +65 6377 3131. Or go online to www.pdpc.gov.sg.
We regularly review this privacy notice. If we make significant changes we will let you know but please regularly check this policy to ensure you are aware of the most updated version.
This privacy notice was last updated on 26th July 2022.